Frequently Asked Questions

Our practice provides comprehensive general medical care, including preventive examinations, diagnostics and treatment of acute and chronic illnesses, vaccinations, and personalized health advice. Additionally, we offer aesthetic treatments such as Botox for crow’s feet, forehead lines, and lip augmentation.

Appointments can be made by phone during our office hours. Please contact us in advance to minimize waiting times.

Please bring your health insurance card (E-Card), a photo ID, and any relevant medical documents such as a list of medications, previous test results, or vaccination records.

Yes, in urgent cases, we offer house calls by appointment. Please contact us by phone to arrange a home visit.

In emergencies, please call emergency services immediately at 144. On weekends and holidays, you can contact the on-call medical service at 141.

Before the treatment, you will receive a thorough consultation and explanation. The Botox injection itself takes only a few minutes, and results are usually visible within a few days. We focus on achieving natural results and prioritize your satisfaction.

Possible side effects include temporary redness, swelling, or minor bruising at the injection site. Serious side effects are rare and will be discussed in detail during the consultation.

We recommend calling ahead to schedule an appointment to reduce waiting times and ensure optimal care. In urgent cases, you are welcome to come without an appointment.

Prescriptions can be requested by phone or in person. Please note that processing may take some time, so plan ahead.

We offer all standard vaccinations for children and adults, including flu shots, tick-borne encephalitis (TBE) vaccinations, and travel vaccinations. Please make an appointment for personalized vaccination advice.